About NANCENT
Find out more about Nancent
Driven by R&D,
powered by expertise
Heal the planet,
one home at a time
Factory Tour
Products
Get your ultimate
cold therapy solution
Elevate your spa experience
to new heights
Elevate your pool experience
Experience the future
of home comfort
The smart, efficient way
to heat your water
Services
Complete service
from start to finish
Fast, regional support
Tailored solutions
for specific needs
Quick answers
to common questions
Product Recommendation
Our team can recommend you with suitable products based on your requests.
Marketing Support
We can provide you with marketing supporting to help your promotion including heat pump demonstration box, transparent sample, brochure, carton, exhibition board and marketing data etc.
Logistic Support
We have reliable channels of the logistic transporation and we can provide you with different shipping options by sea, air or train.
Sea Freight
Cost-effective solutions for large-scale shipments.
Air Freight
Fast and reliable delivery for time-sensitive orders.
Express Shipping
Door-to-door service for smaller shipments and urgent deliveries.
Rail Transport
An efficient and sustainable option for land-based transportation.
Model Selection
Our professional sales engineers will help to choose the most suitable models for the clients according to their requirement.
Application Solution
According to the using requirements, our team can help suggest the customers with suitable application solution.
Application Solution
According to the using requirements, our team can help suggest the customers with suitable application solution.
Application Solution
According to the using requirements,
Our team can help suggest the customers with suitable application solution.
According to the using requirements,
Product Comparison
In order to help our partner know more about the products, we can provide you with the product comparison data with other competitors.
Feature Comparison
We compare the features and specifications of your heat pumps with those of your competitors, highlighting your unique selling points and areas where you excel. This includes aspects like energy efficiency, heating capacity, noise levels, and advanced features.
Pricing Analysis
We analyze the pricing strategies of your competitors to understand their positioning in the market. This helps you determine your optimal pricing strategy to maximize competitiveness and profitability.
Market Positioning Analysis
We analyze the marketing messages and brand positioning of your competitors to identify opportunities for differentiation. This helps you develop a stronger brand identity and targeted marketing campaigns.
Market Trends & User Feedback
We analyze market trends, industry reports, and user reviews to understand customer preferences and competitor performance, informing your product development and marketing strategies for better results.
After-Sales Training
We arrange different online after sales training for customers such as product operation training, trouble-shoot training etc.
Product Operation Training
Master the operation and functionalities of our heat pumps through detailed online modules covering installation procedures, user interface navigation, and optimal settings for various applications.
Troubleshooting & Maintenance Training
Develop essential troubleshooting skills to diagnose and resolve common issues. Learn preventative maintenance techniques to ensure optimal performance and longevity of your heat pump systems.
Advanced Technical Training
Deepen your technical expertise with advanced courses covering specific heat pump technologies, control systems, and integration with other building systems.
Customized Training Programs
We can tailor training programs to address your specific needs and skill gaps. This includes on-site training, specialized workshops, and personalized consultations.
Technical Guiding
Technical guiding is very important to help customers fix the after sales problem and we will offer full range of the technical instruction in documents or videos.
01 01
Troubleshooting Guides
Access detailed troubleshooting guides covering common issues and error codes. Our step-by-step instructions and diagrams help you quickly diagnose and resolve problems, minimizing downtime.
02 02
Installation & Maintenance Manuals
Download comprehensive manuals covering proper installation procedures, maintenance schedules, and best practices for optimal performance and longevity of your heat pump system.
03 03
Instructional Videos
Watch clear and concise video tutorials demonstrating key procedures such as system startup, configuration, troubleshooting, and maintenance tasks.
04 04
Remote Technical Support
Connect with our expert technicians remotely for personalized assistance. We offer phone, email, and video conferencing support to guide you through complex issues and provide real-time solutions.
Customer Visit
Nancent team will visit customers at least twice a year for after-sales updates, technical trainings, new product introduction and marketing strategy discussion, ensuring close communication with our global partners.
Nancent Eco-energy Solution Co., Ltd.
Tel.: +86 760 2250 5095
Phone: +86 190 0200 0096
E-mail: info@nancent.com
Add.: No. 2, Shengkai Road, Huangpu Town, Zhongshan, Guangdong, P.R. China