About NANCENT
Find out more about Nancent
Driven by R&D,
powered by expertise
Heal the planet,
one home at a time
Factory Tour
Products
Get your ultimate
cold therapy solution
Elevate your spa experience
to new heights
Elevate your pool experience
Experience the future
of home comfort
The smart, efficient way
to heat your water
Services
Complete service
from start to finish
Fast, regional support
Tailored solutions
for specific needs
Quick answers
to common questions
Oversea Service Center
Fast Delivery of Spare Parts: It will be much faster to deliver spare parts from France to countries in Europe.
On-site Service: Our service team can help to fix the complicated cases on site.
New Product Testing: Every new product will be tested at our service center before they are launched to the market.
Product Demonstration: You can see and check our latest new products in our European service center.
Sample Stocking: We have the sample stocking for the common heat pumps so that we can arrange very fast delivery if you need a sample test.
Technical Training: Customers can get the free training in our service center one time for each year.
Service Network
At Nancent, we believe in providing not just exceptional heat pump technology, but also unparalleled service and support. Our global network of certified installers and service providers ensures you have access to expert assistance every step of the way, from initial installation to ongoing maintenance. No matter where you are, you can find a trusted Nancent partner nearby. Use our search function to locate authorized dealers, installers, and service centers in your area.
Professional Installation
Our network of certified installers undergoes rigorous training to meet Nancent's high standards. They are experts in:
Site Surveys: Conducting thorough assessments to determine the best system configuration for your specific needs.
Precise Installation: Ensuring proper placement, connections, and system setup for optimal performance.
Customer Education:Providing clear explanations and guidance on operating your new heat pump.
Comprehensive After-Sales Support
We're committed to your long-term satisfaction. That's why we offer comprehensive after-sales support, including:
Industry-Leading Warranty: Enjoy peace of mind knowing your Nancent heat pump is backed by a comprehensive warranty. [Specify warranty terms and conditions]
24/7 Customer Support:Our dedicated team is available around the clock to answer your questions and address any concerns.
Online Resources: Access a wealth of information through our online FAQs, troubleshooting guides, and video tutorials.
On-Site Service: Schedule prompt and reliable on-site service visits for repairs, maintenance, or any other assistance you may need.
Nancent Eco-energy Solution Co., Ltd.
Tel.: +86 760 2250 5095
Phone: +86 190 0200 0096
E-mail: info@nancent.com
Add.: No. 2, Shengkai Road, Huangpu Town, Zhongshan, Guangdong, P.R. China